Technological Benchmarking
Technological benchmarking is the process by which an
enterprise performs a direct comparison of its technological
performance & other entities with similar operations.
The benchmarking process consists of ten steps
Barrier of Benchmarking
o Time
o The
Cooper & Kleinschmidt - 1995 – Study of 135 enterprises
Best practices are related to new product performance, used the
following factors…
Scales objective success Meeting sales
Profit objective success Meeting profits
Success rate % of new innovations / commercial success
Sale impact Impact of new product
Relative profitability New product program compares to similar program
Overall success Overall basis comparison to its competitors or
industry leaders
Measures are gauged via one to five Likert-type scales with
anchor phasesTechnological Audit
Internal audit function
The types of audits…
o Financial
o Operational
o Organizational
o Functional
o Management
Goodman & Lawless – two stage innovation audit
Technological audit
o Familiarization with the technological objectives
o Examination of technology delivery system
o Appraisal & evaluation of the adequacy
o Reporting
Mechanisms of TT
Chief Technology Officer
CTO - Chief technology officer
CTDM - Chief technology decision maker
a modified set of Colmen’s factions for a CTO consists of …
o Developing the technological strategic plan
o Developing & operating the technology environmental
monitoring systemof findings & constructive recommendations
Barriers of TT
Internal barriers
o Production manager don’t know the
o Ineffective communication system
o R & D don’t know the needs & capability of production
o Various levels of skills & expertise in R & D and
production
o Vasconcellous’ study – lack of effective communications
o Testing of new processes & products
CTO - Chief technology officer
CTDM - Chief technology decision maker
a modified set of Colmen’s factions for a CTO consists of …
o Developing the technological strategic plan
o Developing & operating the technology environmental
monitoring system
Technology Acquisition & Technology Development
The great ascent – India – China – Indonesia – Egypt
The Technology Market
Problems with technology market
o No standard price for knowledge package
o Information of all types
o Numerous restrictive conditions in the agreement
governing technology transactions
o Buyers
Technology
Constituent elements of TP
o DK – documents knowledge – Know How
o S – Skill
o H – Hardware / machinery
o 1 / i – Imported
o d – Desi / Local
Adoptive transfer – Absorption, adaptation & improvement
Domestic scientific & technological capacity
Technological benchmarking is the process by which an
enterprise performs a direct comparison of its technological
performance & other entities with similar operations.
The benchmarking process consists of ten steps
Barrier of Benchmarking
o Time
o The
Cooper & Kleinschmidt - 1995 – Study of 135 enterprises
Best practices are related to new product performance, used the
following factors…
Scales objective success Meeting sales
Profit objective success Meeting profits
Success rate % of new innovations / commercial success
Sale impact Impact of new product
Relative profitability New product program compares to similar program
Overall success Overall basis comparison to its competitors or
industry leaders
Measures are gauged via one to five Likert-type scales with
anchor phasesTechnological Audit
Internal audit function
The types of audits…
o Financial
o Operational
o Organizational
o Functional
o Management
Goodman & Lawless – two stage innovation audit
Technological audit
o Familiarization with the technological objectives
o Examination of technology delivery system
o Appraisal & evaluation of the adequacy
o Reporting
Mechanisms of TT
Chief Technology Officer
CTO - Chief technology officer
CTDM - Chief technology decision maker
a modified set of Colmen’s factions for a CTO consists of …
o Developing the technological strategic plan
o Developing & operating the technology environmental
monitoring systemof findings & constructive recommendations
Barriers of TT
Internal barriers
o Production manager don’t know the
o Ineffective communication system
o R & D don’t know the needs & capability of production
o Various levels of skills & expertise in R & D and
production
o Vasconcellous’ study – lack of effective communications
o Testing of new processes & products
CTO - Chief technology officer
CTDM - Chief technology decision maker
a modified set of Colmen’s factions for a CTO consists of …
o Developing the technological strategic plan
o Developing & operating the technology environmental
monitoring system
Technology Acquisition & Technology Development
The great ascent – India – China – Indonesia – Egypt
The Technology Market
Problems with technology market
o No standard price for knowledge package
o Information of all types
o Numerous restrictive conditions in the agreement
governing technology transactions
o Buyers
Technology
Constituent elements of TP
o DK – documents knowledge – Know How
o S – Skill
o H – Hardware / machinery
o 1 / i – Imported
o d – Desi / Local
Adoptive transfer – Absorption, adaptation & improvement
Domestic scientific & technological capacity
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