Studies of Conflict
Prisoner’s Dilemma Game [PDG]
Tracking Game
1 Two research methods
The Robbers CAVE experiment
A two by two pay matrix
Zero sum conflict
A Prisoner’s Dilemma Game [PDG]
One group gains – another group
losses
B Tracking Game 2 Trucks – one route – time / money
C The Robbers CAVE experiment 1954 – Oklahoma
Children Camp – games –
evaluations
Effect of the Winning group
Retains it cohesion
Release tension, looses its fighting spirit, celebrate the success.
High inter group and co-operation.
Positive stereotype.
Has little sympathy to losers.
Effect of the Losers group
Psychological escapes.
Find the causes of loss.
Ready to work harder.
Low inter group competition.
Little sympathy to winning group.
Stimulation Strategies
1 Communication Manipulation of messages.
Ambiguous / Threatening messages
Intelligently planted rumors
2 Bringing in outsiders
3 Restructure the organization Changing the structure of the organization
4 Encouraging competition Bonus, incentive pay & rewards
Conflict works as productive
Conflict resolution Styles
Thompson’s five styles – Competitive - Avoiding –Accommodating
• – Compromising - Collaboration
1 Competition
[Dominance]
High assertiveness
Low co-operations
Direct physical aggression
Aggravate the struggle
Discover innovations.
2 Avoiding
[Withdrawal]
Behavior such as …
Withdrawal, indifference, evasion,
apathy, flight reliance, etc.
3 Accommodating [Smoothing] Low assertiveness
High co-operative ness
Temporary solution is needed in short
run.
4 Compromising style
[lose – lose]
Traditional method
No winner / No loser
Give & Take process / Negotiation
Sacrifices
5 Problem solving / Confrontation
/ Collaboration / Win – win Style
Opposite of conflict
Attempt to listen & develop empathy.
Problem solving is characterized by ……
Non Zero Game.
Mutual problem solver.
Joint outcomes.
Open, Honest sharing of information.
Flexibility.
Try to solve conflict in a way that will benefit both the parties.
Prisoner’s Dilemma Game [PDG]
Tracking Game
1 Two research methods
The Robbers CAVE experiment
A two by two pay matrix
Zero sum conflict
A Prisoner’s Dilemma Game [PDG]
One group gains – another group
losses
B Tracking Game 2 Trucks – one route – time / money
C The Robbers CAVE experiment 1954 – Oklahoma
Children Camp – games –
evaluations
Effect of the Winning group
Retains it cohesion
Release tension, looses its fighting spirit, celebrate the success.
High inter group and co-operation.
Positive stereotype.
Has little sympathy to losers.
Effect of the Losers group
Psychological escapes.
Find the causes of loss.
Ready to work harder.
Low inter group competition.
Little sympathy to winning group.
Stimulation Strategies
1 Communication Manipulation of messages.
Ambiguous / Threatening messages
Intelligently planted rumors
2 Bringing in outsiders
3 Restructure the organization Changing the structure of the organization
4 Encouraging competition Bonus, incentive pay & rewards
Conflict works as productive
Conflict resolution Styles
Thompson’s five styles – Competitive - Avoiding –Accommodating
• – Compromising - Collaboration
1 Competition
[Dominance]
High assertiveness
Low co-operations
Direct physical aggression
Aggravate the struggle
Discover innovations.
2 Avoiding
[Withdrawal]
Behavior such as …
Withdrawal, indifference, evasion,
apathy, flight reliance, etc.
3 Accommodating [Smoothing] Low assertiveness
High co-operative ness
Temporary solution is needed in short
run.
4 Compromising style
[lose – lose]
Traditional method
No winner / No loser
Give & Take process / Negotiation
Sacrifices
5 Problem solving / Confrontation
/ Collaboration / Win – win Style
Opposite of conflict
Attempt to listen & develop empathy.
Problem solving is characterized by ……
Non Zero Game.
Mutual problem solver.
Joint outcomes.
Open, Honest sharing of information.
Flexibility.
Try to solve conflict in a way that will benefit both the parties.
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