_ Dramatic change & Dramatic improvements
_ Dramatic Change is Achieved by …
Overhaul of organization structures Skill development
Management systems Training
Job descriptions Performance measurements
_ A successful BPR can result in dramatic improvements…
_ Increase in profits
_ Better business practices
_ Enormous cost reductions
_ Dramatic improvements in productivity
_ Substantial improvements in…
_ Quality
_ Customer service
_ Employing satisfaction
_ Profitibility
_ Business goals
The evaluation of BPR
_ 1990 - 1993
_ Dr Michael Hammer – James Champy – Thomas Davenport
_ Thomas Davenport – Ernst Young centre for information
technology and strategy
_ 7 Phases of BPR
1 Begin Organizational change
2 Building the reengineering organization
3 Identifying BPR
4 Understanding the existing process
5 Reengineering the process
6 Blueprint the new business systems
No comments:
Post a Comment