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Wednesday, January 16, 2008

Define Motivation. Describe Hertzberg’s Two-factor theory of Motivation.

Hertzberg’s theory explains the motivational factors and the hygiene factors which affect directly and indirectly to workers performance. According to this theory the motivational factors were identified as responsibility, achievement, and the work itself. When these factors are present, they lead to superior performance and provide job satisfaction the workers.

In this case the workers are affected by the both factors. The motivational measure or the appreciation methods followed by the company was not satisfactory to the workers, as even the inexperienced workers stared to enjoy all the benefits which should have been facilitated to the trained/experienced workers. Experienced workers feel that their experience and knowledge were not accepted or appreciated by the management and their performance was always evaluated with the new untrained workers. This created a negative mind set and their productivity affected adversely thus the firm is facing the critical situation. The management should implement good reward or appreciation plans based on better performance to motivate the workers and this will result in better productivity as well.

Hygiene Factors:

Hygiene factors represent the need to avoid pain in the environment. They are not an intrinsic part of a job, but they are related to the condition under which job is performed. They are associated with negative feelings. They must be viewed as preventive measures that remove sources of dissatisfaction from environment.

Motivators:

Motivators are associated with positive feelings of employee about the job. They make people satisfied with their job. Motivators are necessary to keep job satisfaction and job performance high. On the other hand, if they are not present they do not prove highly satisfying. Motivational Factors or satisfiers are directly related to job content itself, the individual performance of it, its responsibilities and the growth and recognition obtained from it. Motivators are intrinsic to the job.

1 comment:

Amee said...

Need more details on how to motivate ppl for ERP